Text notifications

Sign up with your local pharmacy team and we’ll text you when your medication is ready to collect.

Everything else stays the same, so all you need to do is order your medicines as normal – if we already order your medication for you, we'll carry on doing this – and come in to collect your medication when you get a text from us saying it's ready.

How to sign up

  1. Tell your pharmacy team that you want to use our text notification service.
  2. We'll check that we have the right phone number for you.
    If someone else usually collects your prescription, we can text them instead. You need to get their permission first.
  3. You'll get a text message telling you when your medication is ready for collection.

Things to note

Please do not reply to the text messages we send you. They are automated messages and we will not get your reply. You can call your pharmacy during opening hours.

If you think you're going to run out of your medication and have not had a text message, please contact the pharmacy during opening hours. Use our pharmacy finder for contact details.

Looking to get your prescription delivered to you? Learn more about our online prescription delivery service.