Contact us

General and business enquiries

Email: MerchantsFrontofHouse@well.co.uk

Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ

Phone: 0161 259 9100
Monday to Friday, 9am to 5pm
Calls are charged at your local standard rate.

Press and media enquiries

Email: pr@well.co.uk

Customer service

If you have any queries or comments about your experience in one of our pharmacies, please get in touch.

Email: yourexperience@well.co.uk

Customer Care
Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ

Phone: 0333 010 2222
Monday to Friday, 9am to 6pm
Calls are charged at your local standard rate.

Contact your local pharmacy

Find a pharmacy to get contact information for your local pharmacy.

Prescription delivery service

If you order your prescriptions from us using our online service, your pharmacy is:

Healthcare Service Centre
Meir Park
Stoke-on-Trent
Staffordshire
ST3 7UN

Phone: 01782 597313

Monday to Friday, 8.30am to 6pm, Saturday 8.30am to 12.30pm

If you want to speak to a pharmacist, please sign in to your account and use the chat service.