If you have any queries or comments about your experience in one of our pharmacies, our online service or our COVID-19 PCR testing service, please get in touch using the contact information below.
Our pharmacies | Our online prescription delivery service |
---|---|
Email: yourexperience@well.co.uk Customer Care Phone: 0333 010 2222 Calls are charged at your local standard rate. |
Email: hello@well.co.uk Well.co.uk Phone: 01782 597 313 Our chat service is also available, Monday to Friday 8:30am to 6pm, Saturday 8:30am to 12:30pm, and Sunday 9am to 6pm (Excluding bank holidays) |
Find a pharmacy to get contact information for your local pharmacy.
Should be addressed to:
Legal Department
Well Pharmacy
Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ
Copied by email to: legal@well.co.uk
If you query relates to our healthcare appliance ordering and delivery service, you can contact us by post or telephone.
Well Healthcare Supplies
Healthcare Service Centre
Whittle Road
Meir Park
Stoke-on-Trent
ST3 7UN
Telephone: 0333 8666 970
If you order your prescriptions from us using our online service, your pharmacy is:
Healthcare Service Centre
Meir Park
Stoke-on-Trent
Staffordshire
ST3 7UN
Email: MerchantsFrontofHouse@well.co.uk
Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ
Phone: 0161 259 9100
Monday to Friday, 9am to 5pm (Excluding bank holidays)
Calls are charged at your local standard rate.
Email: pr@well.co.uk