Contact us
Customer service
If you have any queries or comments about your experience in one of our pharmacies or with our online service, please get in touch using the contact information below.
During the ongoing COVID-19 pandemic we are experiencing unprecedented demand on our services. In line with NHS recommendations we are restricting our opening ours so that our pharmacy teams can catch up on their workload. Find out more.
Please help us to help you by ordering your medication 7 days before you are due to run out and follow the social distancing guidance when visiting our pharmacies.
Thank you for your understanding and co-operation at the time
| Our pharmacies | Our online prescription delivery service |
|---|---|
Email: yourexperience@well.co.uk Customer Care Phone: 0333 010 2222 |
Email: hello@well.co.uk Customer Care Phone: 01782 597313 |
Contact your local pharmacy
Find a pharmacy to get contact information for your local pharmacy.
Prescription delivery service
If you order your prescriptions from us using our online service, your pharmacy is:
Healthcare Service Centre
Meir Park
Stoke-on-Trent
Staffordshire
ST3 7UN
General and business enquiries
Email: MerchantsFrontofHouse@well.co.uk
Merchants Warehouse
21 Castle Street
Manchester
M3 4LZ
Phone: 0161 259 9100
Monday to Friday, 9am to 5pm
Calls are charged at your local standard rate.
Press and media enquiries
Email: pr@well.co.uk
