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Prescription services

We're making it as easy as possible for you to get your NHS prescriptions. We offer a range of hassle-free services designed to suit you.

Prescription delivery service

Sign up to our service via our app or website and request your medicine. Once your GP has approved your prescription, we'll deliver it to your door at no extra cost.
Prescription delivery

Text notifications

We can send you a text message when your prescription is ready to collect, so you're not waiting around for it.
Text notifications

24/7 prescription pick-up

We're introducing 24/7 collection machines across the country, so you can pick up your medicine at a time that suits you.
24/7 pick-up

Nominating a pharmacy

To have your prescription sent straight from your doctor to your pharmacy, you need to 'nominate' one. Learn more about what it means, and how to nominate a pharmacy.
Nominating a pharmacy

Information about NHS prescriptions

Find out more about prescriptions, including prescription costs, how we work with the NHS, and how we make sure you get your medicine on time. You can also learn about what to do if you have concerns about side effects of your prescription.
Find out more

This content was written and edited by Well. Our health information is evidence based, up-to-date and reviewed by health professionals. It isn’t intended to replace the medical information given to you by your doctor.

We aim to provide you with the knowledge and support you need to make confident decisions about your health and wellbeing.

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Bestway National Chemists Limited is registered in England and Wales, trading as Well and Well Pharmacy. Our online pharmacy (well.co.uk) registration number is 9010492 and the registered pharmacy address is: Well, Healthcare Service Centre, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN.

If you would like to know who the Responsible Pharmacist is at any given time, please email nhspharmacy.stoke.well.co.ukfap20@nhs.net or call 01782 597313. You can also contact the pharmacy on hello@well.co.uk.

Our Superintendent Pharmacist is Janice Perkins, FRPharmS. GPhC Registration Number: 2028447. You can find out more about checking if an online pharmacy is operating legally from the General Pharmaceutical Council (GPhC).