Policies and information

Terms and conditions: Online ordering and delivery service – These terms and conditions apply to our online prescription ordering and delivery service.

Terms and conditions: Corporate flu vaccination service – These terms and conditions apply to our corporate flu jab service.

Terms and conditions: Vaccination services – These terms and conditions apply to our in pharmacy vaccination services.

Terms and conditions: Well Healthcare Supplies - These terms and conditions apply to our appliance ordering and delivery service.

Terms and conditions: Customer portal

Terms and conditions: Sale of medicines by subscription

Complaints policy

Cookies policy

Accessibility statement

Freedom of information

Modern Slavery Act

Waste Electrical and Electronic Equipment recycling (WEEE)

Gender pay gap report

Bestway Group Limited UK Tax Strategy

Product recall

This content was written and edited by Well. Our health information is evidence based, up-to-date and reviewed by health professionals. It isn’t intended to replace the medical information given to you by your doctor.

We aim to provide you with the knowledge and support you need to make confident decisions about your health and wellbeing.

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Bestway National Chemists Limited is registered in England and Wales, trading as Well and Well Pharmacy. Our online pharmacy (well.co.uk) registration number is 9010492 and the registered pharmacy address is: Well, Healthcare Service Centre, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN.

If you would like to know who the Responsible Pharmacist is at any given time, please email pharmacy.fap20@nhs.net or call 01782 597313. You can also contact the pharmacy on hello@well.co.uk.

The Superintendent Pharmacist for this pharmacy is Iftkhar Ahmad Khan, GPhC registration number 2041286. You can find out more about checking if an online pharmacy is operating legally from the General Pharmaceutical Council (GPhC).