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Terms and conditions, policies and information

Terms and conditions

You can find all of the terms and conditions covering your use of our products and services below, just click the link of the terms you wish to view.

Use of our website

Online pharmacy service – Online prescription order and delivery.

Corporate flu vaccination service

Health services – In-pharmacy private services.

Well Healthcare Supplies - Medical devices order and delivery.

Customer portal - In-pharmacy prescriptions ordering and tracking.

Subscription services - Erectile dysfunction and contraception.

Home delivery subscription service

Policies and information

COVID-19 Risk Assessment

Complaints policy

Privacy policy

Privacy policy for Medhub

Cookies policy

Accessibility statement

Freedom of information

Modern Slavery Act

Waste Electrical and Electronic Equipment recycling (WEEE)

Gender pay gap report

Bestway Group Limited UK Tax Strategy

Product recall