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Get your NHS prescriptions delivered for free

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How our online pharmacy service works

Our online pharmacy service gives you the freedom to manage your prescriptions wherever you are, without needing to contact your GP directly. Available to anyone registered with a GP in England. View our FAQs to find out more.

1
Sign up online

Create your account using our app or website.

2
Order your NHS prescription

Make your order and we’ll send it to your GP for approval.

3
Get your prescription delivered

We'll send your prescription to your chosen delivery location.

Download the Well Pharmacy app

Our app makes managing your NHS prescriptions easy. With everything in one place, you don't need to call or visit your GP, or even use their online ordering system to request a prescription. We’ll send your requests to your GP for you. Live chat with our customer support team if you have any questions about your orders, all within the app.

Why choose Well Pharmacy?

Our online pharmacy service is free

All you’ll pay for is your usual NHS prescription charge, unless you’re exempt.

We’ll send your prescription in discreet packaging

Most orders will fit through a letterbox so you don’t need to be home to receive your delivery.

Manage your orders easily with our app

Pause deliveries and get email reminders to order your next prescription.

Collect your order from a Well pharmacy

Choose Click and Collect to get your order faster.

Frequently asked questions
For more information about our online pharmacy service, please see our frequently asked questions below.

Open FAQs

We're here to help

Email hello@well.co.uk or call us on 01782 597 313

Our phone lines are open Monday to Friday, 8.30am to 6pm

This content was written and edited by Well. Our health information is evidence based, up-to-date and reviewed by health professionals. It isn’t intended to replace the medical information given to you by your doctor.

We aim to provide you with the knowledge and support you need to make confident decisions about your health and wellbeing.

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Bestway National Chemists Limited is registered in England and Wales, trading as Well and Well Pharmacy. Our online pharmacy (well.co.uk) registration number is 9010492 and the registered pharmacy address is: Well, Healthcare Service Centre, Meir Park, Stoke-on-Trent, Staffordshire, ST3 7UN.

If you would like to know who the Responsible Pharmacist is at any given time, please email pharmacy.fap20@nhs.net or call 01782 597313. You can also contact the pharmacy on hello@well.co.uk.

The Superintendent Pharmacist for this pharmacy is Iftkhar Ahmad Khan, GPhC registration number 2041286. You can find out more about checking if an online pharmacy is operating legally from the General Pharmaceutical Council (GPhC).