Contact Us

Sharing your Well experience

If you have any queries or comments about your customer service experience in one of our branches, please contact us using the details below.


During Office Hours (Monday to Friday 09:00-18:00)

Call: 0333 010 2222


Write: Customer Care, Merchants Warehouse, 21 Castle Street, Castlefield, Manchester, M3 4LZ


Outside Office Hours:





If you would like to view our customer complaints policy, click here


General & Business Queries

For all general or business queries, please contact our switchboard using the details below.

Monday to Friday 09.00-17.00

Tel: 0161 259 9100


Post:  Merchants Warehouse, 21 Castle Street, Manchester, M3 4LZ


Find a branch

Use our branch locator to find your nearest Well.


Media Enquiries

For media enquiries please contact: